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Privacy Policy

Last updated: February 21, 2026

1. Overview

On Point ("we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and your rights regarding that information when you visit onpointfl.com.

2. Information We Collect

Information you provide:

  • Name, email address, phone number, and business name submitted through our contact form
  • Messages sent through our AI chatbot
  • Any other information you voluntarily share with us

Information collected automatically:

  • Browser type, device type, and operating system
  • IP address and approximate location
  • Pages visited, time spent, and referring URL
  • Cookies and similar tracking technologies

3. How We Use Your Information

  • To respond to your inquiries and provide our services
  • To improve our website and user experience
  • To send project-related communications
  • To analyze site traffic and usage patterns
  • To comply with legal obligations

We do not sell your personal information to third parties. Ever.

4. AI Chatbot

Our website uses an AI-powered chatbot. Messages you send to the chatbot are processed to generate responses and may be stored to improve the service. Do not share sensitive personal information (passwords, financial details, etc.) through the chatbot.

5. Cookies

We use cookies to improve site functionality and analyze traffic. You can control cookies through your browser settings. Disabling cookies may affect your experience on our site.

6. Third-Party Services

We may use third-party services for analytics, hosting, and communication. These services have their own privacy policies:

  • Google Analytics — website traffic analysis
  • Cloudflare — hosting and performance
  • OpenRouter — AI chatbot processing

7. Data Security

We implement reasonable security measures to protect your information. However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions are retained for the duration of any resulting business relationship, plus a reasonable period afterward.

9. Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of any marketing communications

To exercise any of these rights, contact us using the information below.

10. Children's Privacy

Our website is not directed at individuals under 13. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.

11. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date. Your continued use of the site after changes constitutes acceptance.

12. Contact

Questions about this privacy policy? Reach us at hello@onpointfl.com or call (727) 279-5862.